Terms of Service · CourseSmith

The short version

You must be 18 or older to open a CourseSmith account.

You own what you upload. As far as the law allows, you also own what CourseSmith makes for you.

CourseSmith runs on AI models from other companies. AI makes mistakes. Check every script, quiz, translation and video before you publish or teach with it.

Paid actions use credits, which the app shows as minutes of video (50 credits are one minute in a standard style). If a job fails, the credits for that job come back automatically. Monthly plan credits expire at the next monthly top-up. Credits you buy do not expire while your account is open.

We sell our plans and credit packs ourselves. Stripe processes the payment. Card details are entered on Stripe's checkout page and never reach us.

Paid plans renew automatically until you cancel. You can cancel at any time from your Profile page.

Videos made on the free plan carry the CourseSmith.ai watermark. Do not remove it.

Only clone your own voice or face, or that of an adult who gave you written consent.

Label AI content where the law requires it. Never use CourseSmith for deceptive deepfakes.

Anyone who has one of your review links or lesson links can open it. You are responsible for your learners, including getting consent for children.

We do not train AI models on your content. Section 6.5 explains how our AI providers handle it.

This summary is a guide only. The numbered sections below are the agreement.

1. Who we are and how you agree

1.1 CourseSmith is operated by CourseSmith.AI, Inc., a Delaware corporation in the United States. You can reach us by email at [email protected]. In these terms, "CourseSmith", "we", "us" and "our" mean CourseSmith.AI, Inc.. "You" means the person or organisation using CourseSmith.

1.2 These terms cover the website at www.coursesmith.ai, the CourseSmith web app and Studio editor, the public API, the Cutaway Chrome extension, and the review and lesson pages that creators share. Together these are the "Service".

1.3 These terms include the Acceptable Use Policy in section 9 and our Data Processing Addendum. Our Privacy Policy and the Cutaway privacy notice explain how we handle personal data. The plan, price and credit details shown in the app and at checkout also form part of our agreement.

1.4 You accept these terms by agreeing to them when you create your account or when you first sign in with Google. We show links to these terms and to our Privacy Policy next to the button you use, and we record which version you accepted and when. When we make a material change, we ask you to accept the new version, as section 21 explains. Anyone who does not accept these terms should not use the Service.

1.5 If you use the Service for a company, school or other organisation, you confirm that you are allowed to accept these terms for it. "You" then includes that organisation.

2. Eligibility and age

2.1 To create a CourseSmith account, you must be 18 or older and able to form a binding contract where you live.

2.2 People who only open a review link or a lesson link that a creator shared do not need an account and do not accept these terms themselves. They may be younger than 18, including school-age children. Section 10 sets out the creator's duties to them.

2.3 You may not use the Service if the laws that apply to you forbid it, including the sanctions rules in section 22.1.

3. Your account

3.1 Give us accurate details when you sign up, and keep your email address current. We send important notices there.

3.2 Keep your password, your Google sign-in and your API keys secret. You are responsible for everything done through your account or your keys. If you think someone else has access, change your password and tell us at [email protected] right away.

3.3 An account belongs to one person. Do not share your login with anyone else.

3.4 Teams and organisations. CourseSmith does not currently offer shared team workspaces or seats. If several people in your organisation use CourseSmith, each person needs their own account, and the organisation is responsible for how its people use the Service.

3.5 We send service emails about your account and your work. Examples: a script is ready or has failed, a render is ready or has failed, someone commented on your review link, or a notice about changes to these terms. Receipts and invoices are sent by Stripe on our behalf. These emails are part of the Service. Where the law requires it, we will ask before sending you marketing emails, and every marketing email will include a way to unsubscribe.

4. The Service and how AI is used

4.1 What CourseSmith does. CourseSmith turns your material into courses and videos. You can start from documents (PDF, Word, PowerPoint), pasted text and images, web pages, YouTube links, public GitHub repositories, Jira issues and Confluence pages from a workspace you connect, screen recordings or a topic title. CourseSmith drafts course outlines, scripts and storyboards. It then produces narrated videos using text-to-speech and voice cloning, AI-generated images, stock photos and footage, animation (our MathMotion and MotionCraft features, built on Manim and Remotion) and AI video clips. You can edit videos in the Studio editor, and create quizzes, interactive artifacts, slide decks (PPTX) and LMS packages (SCORM). You can share your work through review links and interactive lesson links, and automate it through the public API.

4.2 AI providers. Much of the Service runs on AI models operated by other companies. Examples are Anthropic, Google (Gemini, Veo and Lyria), xAI, Moonshot AI, Fish Audio, Sarvam AI, Microsoft, fal and Pollinations. Our Privacy Policy lists the providers we use and what each one receives. We may change which provider powers a feature.

4.3 AI makes mistakes. Outputs come from statistical models. They can be wrong, incomplete, out of date, biased or offensive. They can contain invented facts, wrong maths or code, mistranslations, mispronounced words, wrong captions and wrong quiz answers. They can also look or sound like existing works. You must review and correct every output before you publish it, sell it or teach with it. You are responsible for the content you publish.

4.4 No professional advice. Content made with CourseSmith is not legal, medical, financial, investment, tax or safety advice from us. Lessons about trading or markets are for education only.

4.5 Features and availability. Features differ by plan and change over time. Some depend on third-party providers that may be slow, limited or unavailable. We work to keep the Service running, but we do not promise that it will be uninterrupted or error-free. We may pause the Service for maintenance or to protect it.

5. Plans, credits and billing

5.1 Plans. We offer a free plan and paid plans (currently Creator, Pro, Studio and Enterprise; Enterprise is agreed with our team rather than bought at checkout). The features, limits and prices of each plan are shown in the app and at checkout. Limits include how long a Cutaway recording can be and how large and how many pages a document you import can have. We work to keep our marketing pages accurate. If one of them contains an obvious error, such as a wrong price, the details shown in the app and at checkout apply.

5.2 Free plan.

The free plan lets you look around and make one short video. It currently lets you watch example videos, explore the app, create one course with its AI outline, read the Research tab, and make one MotionCraft video of about one minute, edit it and export it as a regular MP4. It does not include other lecture styles, longer videos, 4K or audio-only exports, importing documents or Cutaway captures. The app shows the current limits.
Videos rendered while your account is on the free plan (including videos made under the earlier free trial) show the CourseSmith.ai watermark, and lessons you share from a free account may show it too. You may not remove, hide, crop or cover the watermark, or put your own mark in its place.
You may use free-plan videos for any lawful purpose, as long as the watermark stays in place.
We may change the free plan's limits, or end the free plan.
Try pass. A free account may buy one Try pass, once per account, for a one-time charge (currently $4.99 plus any tax). It is not a subscription and nothing renews: it gives you 7 days of the Pro plan from the moment of purchase, using our standard models only (the frontier-model options are for subscribers), and adds 600 purchased credits, which do not expire while your account is open. After the 7 days your account returns to the free plan, unless you have subscribed to a paid plan by then; the Try pass follows the same refund and withdrawal rules as a credit pack (section 5.7).

5.3 Credits.

Credits pay for actions such as generating scripts, editing scenes, creating AI images and video clips, narration, voice cloning, music, importing documents and YouTube videos, quizzes, interactive artifacts and renders. Renders are priced per minute of finished video, rounded up to the next whole minute.
The app shows the credit cost of most actions before you start them, usually as minutes of video: 50 credits are one minute of finished video in a standard style, and premium styles, reels and add-ons use minutes faster. We may change credit costs. A new cost applies to actions you start after the change.
There are two kinds of credits:
- Allowance credits come with your plan. We add them once per calendar month. Any allowance credits you have not used expire when the next allowance is added.
- Purchased credits (from credit packs) and welcome credits do not expire while your account is open.
When you spend credits, we use your allowance credits first.
Credits have no cash value. You cannot sell, transfer or exchange them, or turn them into money, except where the law requires it.
Plans also have usage limits that protect the Service, such as how many renders can run at once and how much AI processing an account can use in a month. If you reach a limit, some features may pause until it resets.

5.4 Credits back when a job fails.

If a generation, render or other paid job fails, or you cancel a render before it finishes, we automatically return the credits charged for that job.
If one action is charged in parts (for example, pasted text that is split into several scenes), we return the credits only for the parts that failed.
If the AI background music fails when you open a video in Studio, we return the credits for the music, and your video continues without it.
These charges are not returned:
- the deposit for a scene plan preview, if you cancel after reviewing the plan (if you approve the plan, the deposit counts toward the full price);
- in paper-cutout lessons with motion clips, a board that cannot be animated stays a still image, and this does not reduce the charge;
- a job that completed, even if you do not like the result;
- running, regenerating or rendering something again, which is a new action with a new charge.
If you think we charged credits by mistake, email [email protected] and we will look into it.

5.5 Payments through Stripe.

CourseSmith.AI, Inc. is the seller. When you buy a plan or a credit pack, you buy it from us, and these terms govern the purchase. Stripe, Inc. and its affiliates (for example Stripe Payments Europe, Ltd. for customers in Europe) process the payment as our payment processor and run the checkout page and the billing portal. Stripe's privacy policy governs how Stripe handles your payment details.
Card numbers and other payment details are entered on Stripe's checkout page and stay with Stripe; they never reach CourseSmith.

5.6 Renewal and cancellation.

Automatic renewal. Each paid plan renews by itself when its billing period ends. Checkout shows the billing period you choose (for example, monthly) and the amount you will be charged for each period. Each renewal is charged at the plan's current price at that moment, subject to the notice in section 5.8. The plan keeps renewing until you cancel. Before you pay, checkout shows these renewal terms and asks you to agree to them.
Reminders. Where the law where you live requires it, we (or Stripe on our behalf) send you reminders about your subscription, such as a yearly reminder of which plan you have, what it costs, how often you are charged and how to cancel.
You can cancel at any time from your Profile page ("Manage subscription" opens the Stripe billing portal), or by emailing us. Cancel before your renewal date: a cancellation takes effect at the end of the period you have paid for, and a renewal that has already been charged is not reversed by cancelling afterwards.
When you cancel, your paid plan stays active until the end of the period you paid for. Your account then moves to the free plan. Your courses, scripts and videos stay in your account. After the move, new renders carry the watermark, your API keys stop working, paid-only features such as Cutaway captures are locked, your purchased credits remain, and your allowance credits expire at the next monthly reset.
If you change plans, you keep one subscription and Stripe shows you the change before you confirm it. A move to a higher plan or a longer billing period applies straight away, and you are charged the prorated difference for the rest of the current period when you confirm. A move to a lower plan or a shorter billing period applies at the end of the period you have already paid for; until then you keep your current plan, and nothing is refunded for the change.

5.7 Refunds and your right to withdraw.

General rule. Except where these terms say otherwise or the law requires, payments are not refundable. This includes partly used billing periods and unused credits. If something went wrong, please contact us at [email protected] and we will look into it.
Right to withdraw. If you are a consumer in the EU, the UK or another country with a similar law, you can withdraw from a purchase within 14 days of making it, without giving a reason. Plans and credits are services, so withdrawal works like this:
- If you withdraw before using anything, you get the full price back.
- If you asked for the service to start during the 14 days and then withdraw, you pay only for what you received. For a subscription, that is the share of the billing period that has already passed. For credits, that is the value of the credits you have already used, at the price you paid for them. You get the rest back.
- Your right to withdraw ends early only where the law allows it: you expressly asked at checkout for the service to start straight away, you confirmed that you understood you would lose the right once the service is fully provided, and the service has then been fully provided, for example because every credit in a pack has been used. Accepting these terms is not that request or that confirmation.
- To withdraw, email [email protected]. Any clear statement that you are withdrawing is enough. We confirm by email that we received it.
- We make the refund, through Stripe, to the payment method you used, within 14 days of receiving your notice.
If a payment is refunded or reversed (including through a chargeback), we may remove the credits bought with it and move your account to the free plan. If those credits were already used, we may suspend paid features until the amount is settled. Please contact us before you start a chargeback.
If we close your account, or stop offering the Service, when you have not broken these terms, we will refund the unused part of any prepaid billing period and any purchased credits you have not used.

5.8 Price changes. Plan prices and other recurring charges can change. We email you about any change to the price of your subscription, whether it goes up or down, between 7 and 30 days before the change takes effect, with instructions for cancelling. A new price applies only from a renewal that falls at least 7 days after that email. Cancelling before that renewal means you never pay a higher price.

5.9 Taxes. Where the law requires us to, we calculate and collect sales tax, VAT or GST at checkout, using Stripe's tax tools, based on the billing address you enter. Depending on where you are, prices may be shown with or without tax; checkout shows the final amount before you pay. Where no tax is collected at checkout, any tax that applies to your purchase under the law where you live is your responsibility.

6. Your content

6.1 What counts as your content. "Your Content" means everything you put into the Service and the material we retrieve from links you give us. This includes documents, text, images, code, links to YouTube videos, web pages and repositories, recordings and screen captures, voice samples, avatar photos and videos, music files, brand kit items, prompts, instructions and comments.

6.2 Ownership stays with you. Your Content belongs to you. We do not claim ownership of it.

6.3 Your promises. You confirm that you have every right and permission needed to use Your Content with the Service, and for us to process it as these terms describe. That includes permission from anyone who appears or is heard in it, and from the owners of any videos, web pages, music, code or documents you use as source material. We do not check this for you.

6.4 Permission to work with Your Content. So that we can run the Service for you and for the people you share with, you grant us a non-exclusive, royalty-free, worldwide licence covering these acts on Your Content and your outputs: hosting, storing, copying, processing, analysing, transcribing, translating, editing, reformatting, rendering and displaying. Its only purposes are operating, securing and supporting the Service and complying with the law, and our service providers and AI providers may exercise it on our behalf for those purposes alone. Deleting an item, or closing your account, brings the licence to an end for that material. Some copies can outlast that for a while:

copies held in backups, until those backups are replaced;
copies of finished videos in our rendering storage, until we delete them as our Privacy Policy describes;
copies we must keep by law or for a legal dispute;
copies that people you shared with have already downloaded.

6.5 AI training. We do not use Your Content or your outputs to train or fine-tune AI models. When we send content to an AI provider, we send it to produce the output you asked for. Some providers' own terms allow them to use the data they receive to improve their services. Our Privacy Policy names those providers and the features that use them.

6.6 Who at CourseSmith can see it. A small number of our staff may access Your Content, your job records and the logs of AI requests made for you. They do this only when needed to give support you asked for, fix failed jobs, investigate abuse or security issues, or meet legal duties.

6.7 Connected workspaces and public sources. When you connect an Atlassian site, you confirm that you are allowed to use the issues, pages and comments you choose to make videos, and that sharing those videos is consistent with your organisation's rules. Public sources. When you submit a public GitHub repository, we may store our analysis of it and reuse that analysis for other users who submit the same public repository. Stock photos and footage we fetch for your videos may also be reused in other users' videos. We never show your private uploads to other users.

6.8 Promotion. We will not use Your Content or your outputs in our marketing, showcases or examples without your permission.

6.9 Security and backups. We protect Your Content with the security measures described in our Privacy Policy, but no system is completely secure. Download your finished videos and keep your own copies of anything important. CourseSmith is not a backup service.

6.10 Feedback. If you send us ideas or suggestions, we may use them freely and without paying you.

7. AI outputs

7.1 What outputs are. "Outputs" means what the Service produces for you: course outlines, scripts, storyboards, narration, images, animations, videos, captions, quizzes, interactive artifacts, slide decks and other exports.

7.2 Outputs belong to you. As between you and us, you own your outputs to the extent the law allows, and we assign to you any rights we have in them. This applies on every plan, subject to the watermark rule in section 5.2 and the limits below.

7.3 Limits on ownership.

In some countries, copyright may not protect material made by AI without enough human creative input. We do not promise that you can register or enforce rights in an output.
Outputs are not unique. Other users may receive the same or similar outputs, and your rights do not extend to theirs.
Our software, templates, scene components, characters (such as the cast in our kindergarten to grade 5 formats), built-in music, sound effects and other platform materials remain ours. We give you a worldwide, non-exclusive, royalty-free, perpetual licence to use them as they appear in your outputs, for any lawful purpose. You may not extract them and use them on their own.
Third-party materials in your outputs stay under their owners' licences, as section 7.4 explains.

7.4 Third-party materials.

Stock media. Photos and footage from Pexels, Pixabay, Unsplash and licensed clip libraries are used under their own licences. Use them only as part of your outputs. Do not sell or share them on their own or unchanged, use them as a logo or trademark, suggest that a person or brand shown in them endorses you, or show identifiable people in an offensive or misleading way.
Sounds. Each sound you add from Freesound in the editor has its own licence, and some require you to credit the author. You must follow those licences.
Voices. Narration voices come from third-party speech services. Our standard voices are currently produced with Microsoft speech technology. Premium and regional voices come from providers such as Fish Audio and Sarvam AI, and some premium voices come from a library that the provider's own users share. We pass on only the rights we hold in voice output, and the provider's terms also apply to it. You may use narration in your outputs on that basis. Do not choose a library voice that imitates a real person, and stop using any voice we tell you is not cleared for your use. Do not use any voice to impersonate a real person, present it as a real person's voice, or extract its audio to build voice datasets or train models.
Music. You may use AI music beds (made with Google Lyria) and our built-in music in your videos. Do not release them as separate tracks, sell them, or register them with content identification systems such as YouTube Content ID.
Fonts and open-source software are covered by their own licences.

7.5 How you use outputs. You decide how to use your outputs. Check that they do not infringe anyone's rights, especially when your prompts or sources mention real works, brands or people.

7.6 AI labels. Today, the only mark we add is the visible CourseSmith.ai watermark on free-plan videos. In future we may add visible labels or machine-readable marks, such as content credentials, that show an output was made with AI. Section 9.2 forbids removing any of these.

8. Voice cloning, avatars and likeness

8.1 Whose voice and face. You may clone a voice, or create an avatar presenter from a photo or video, only if it is:

your own; or
the voice or likeness of an adult who has given you express written consent to be cloned with CourseSmith for the uses you plan.

This rule also covers avatars you sync from your own HeyGen account. When you clone a voice or enroll an avatar in CourseSmith, the app asks you to confirm whose voice or likeness it is and that you have the consent this section requires, and we keep a record of your answer.

8.2 Never clone:

anyone under 18;
a public figure, celebrity or politician, unless you hold documented permission;
a person who has died, unless you hold written permission from whoever controls their rights;
anyone whose consent you got through pressure or deception.

8.3 Keep proof. Keep a record of each consent for as long as you use the voice or likeness. We may ask for proof, such as a signed consent or a recording of the person stating their consent. We may disable a voice or avatar until you provide it.

8.4 Consent can be withdrawn. If the person withdraws consent, stop using their voice or likeness and delete it from your account. Anyone who believes their voice or face was used without consent can contact us under section 15.6. We may disable the voice or avatar while we look into it.

8.5 How you may use them. Do not make a cloned voice or avatar say or do things the person did not agree to. Do not use it to deceive anyone, or to get past voice or face checks such as those used by banks.

8.6 Privacy. Cloned voices are not listed or shared with other users. We handle voice samples and avatar photos and videos as our Privacy Policy describes.

8.7 Deleting. Deleting a cloned voice in the app removes the samples we store and removes the voice from your account. Our voice provider, Fish Audio, also holds a voice model made from those samples. To have that model deleted too, email [email protected] and we will ask the provider to delete it. Deleting an avatar removes its photos and videos from our storage.

9. Acceptable Use Policy

These rules apply to everyone who uses the Service. If you have an account, they are part of your agreement with us. People who open your review or lesson links do not have an account, so as the creator you must make sure they follow these rules when they comment or answer, and we may remove anything they post that breaks them. The rules cover Your Content, your prompts and your outputs. Teaching about difficult subjects, such as history, health, law or security, is allowed when it informs rather than promotes harm.

9.1 Prohibited content. Do not use the Service to create, upload, store or share content that:

sexually exploits or endangers children, including child sexual abuse material (CSAM), whether real or AI-generated. We remove it, close the account and report it to the National Center for Missing & Exploited Children (NCMEC) and to other authorities as the law requires;
is sexually explicit, or shows a real person nude or in a sexual way without their consent;
promotes, threatens or incites violence, terrorism or violent extremism;
harasses, bullies, threatens or stalks anyone, or publishes someone's private information to target them;
attacks people because of race, ethnicity, national origin, religion, caste, disability, sex, gender identity, sexual orientation, age or a similar characteristic;
encourages suicide, self-harm or eating disorders;
gives instructions for weapons that can cause mass harm, for making dangerous drugs, or for committing serious crimes;
infringes copyright, trademarks, privacy, publicity rights or other rights;
defames anyone;
is spam, a scam, phishing or fraud; or
is otherwise illegal where you or your audience are.

9.2 Synthetic media and honesty.

Disclose AI content where the law requires it. Under Article 50 of the EU AI Act, if you publish AI-generated or AI-altered images, audio or video that look real and show people, objects, places or events (deepfakes), you must disclose that the content was made or changed with AI. If you publish AI-generated text to inform the public on matters of public interest, you must disclose that too, unless a person reviewed it and someone holds editorial responsibility for it. India's IT rules and other laws set similar labelling duties. Also follow the disclosure rules of the platforms where you publish.
Keep marks intact. Do not remove, crop, blur or alter the free-plan watermark or any AI label or provenance mark on an output, and do not help anyone else do so.
No deceptive deepfakes. Do not make a real person appear to say or do something they did not, in a way meant to mislead. Do not create fake news reports, fake evidence or fake official documents meant to be believed.
Restaged material. Some scenes restage real-world material, such as a highlighted document, a chat thread or a news-style report. When you restage something real, keep it accurate and do not invent quotes. When it is fictional, make that clear to your audience.
Elections and public life. Do not use the Service to mislead voters, to impersonate candidates or officials, or to interfere with elections.

9.3 Prohibited conduct. Do not:

break the law, or help anyone else break it;
impersonate any person or organisation, including CourseSmith, or misrepresent your connection with them;
clone voices or use likenesses outside the rules in section 8;
upload malware, or try to break into, probe, overload or disrupt the Service or other users' accounts (to report a security issue, email [email protected]);
scrape the Service, or access it with bots or scripts other than through the public API;
reverse engineer, decompile or copy our software, templates, components or prompts, except where the law allows this despite this rule;
use the Service to build a competing product;
get around credits, plan limits, trial limits, rate limits, the watermark or other controls, for example by opening several free accounts;
share your account, or share or resell access or API keys, beyond what your plan allows;
use the Cutaway extension to record information you are not allowed to capture, such as other people's private data or systems you have no permission to record;
use quiz scores, knowledge-check results or other outputs as the only basis for decisions with legal or similarly significant effects on a person, such as hiring or admission;
use the Service for any practice the EU AI Act prohibits, or for a high-risk use under that Act, without making sure your use complies (you are responsible for that assessment); or
send spam or unwanted bulk messages through the Service's sharing or email features.

9.4 How we enforce this policy.

How we find problems. We do not screen content before it is made or shared, and we do not run automated moderation tools of our own. Our AI providers may refuse some requests under their own safety rules. We review content and accounts when we receive a report, when we notice possible abuse while running the Service, or when the law requires it. People at CourseSmith make these decisions.
What we may do. If you break this policy, we may remove content or block access to it, disable review or lesson links, turn off features such as voice cloning, suspend or close your account, and report illegal content to the authorities.
Consequences of misuse. Creating or sharing content that breaks this policy, especially deceptive synthetic media, can lead to removal of the content, suspension or closure of your account, and reports to the authorities. Where the law requires it, we may disclose your identity to the authorities or to a person harmed by the content. We may remind you of these rules in the app or by email from time to time.
Our reasons. When we act on content or an account, we tell the person affected, unless the law forbids it or telling them would create a risk of harm. We explain what we did and how far it reaches, the facts we relied on, whether automated means played any part, which rule in these terms or which law we applied, and how to challenge the decision.
Challenging a decision. You can ask us to reconsider within 6 months by replying to our notice or emailing [email protected]. A person will review your request, and we will tell you the outcome. If you are in the EU, you can also take the dispute to an out-of-court dispute settlement body certified under the Digital Services Act. You can always go to court.

10.1 How links work.

A review link lets anyone who has it watch a video and, if you allow comments, leave time-stamped comments under a name they choose. Comments on a video, including your own as the creator, are visible to anyone with any active review link for that video. Revoking one link does not hide the comments made through it from people who hold another link. We email you when someone comments.
An interactive lesson link lets anyone who has it watch your lessons, answer knowledge checks and quizzes, and save their progress. Learners may add a name so you can see their progress. You can see a table of your learners' progress.
Anyone who has a link can open it and pass it on. A link is not a security control like a password. Share links only with the people you intend. You can revoke any link at any time, choose an expiry date when you create it, and renew a lesson link to replace its URL.
The media in your videos, including finished videos, is delivered through web addresses that work for anyone who has them, and some of these addresses do not expire. Do not use CourseSmith for material that must stay strictly confidential.

10.2 You are responsible for your audience. You decide who gets your links, what your lessons ask and how you use the responses. You must give your learners and reviewers any privacy notice the law requires, and get any consent that they or their parents must give.

10.3 Children. CourseSmith includes formats made for children from kindergarten to grade 5, and your learners may be children. We run the lesson pages, so the laws that protect children's data also place duties on us. The rules below divide those duties between you and us. They apply if children under 13, or under the age of digital consent where they live (18 in India), may use your lesson links.

Your duties. You must:
- get verifiable parental consent before children use your links. If you are a school, or act for one, you may instead rely on the school's authorisation, but only for the school's own educational purposes and only after the school has received our notice for parents and schools in the Children section of our Privacy Policy. If you are not a school and do not act for one, this route is not open to you;
- give parents, or the school, that notice;
- tell children to enter only a first name, initials or a nickname, never a full name, and not ask them for anything else that identifies them in your lessons; and
- not use the Service to collect children's personal information for any purpose other than their education.
Our commitments. We use learner information collected through lesson links only to run your lessons: to show them, save progress and show you the results. We do not use it for advertising, sell it, or use it to build profiles of children. A parent can ask us to review or delete their child's learner record by emailing [email protected]. Our Privacy Policy explains what we collect from learners and how long we keep it.

The laws that apply include the US Children's Online Privacy Protection Act (COPPA), the EU and UK GDPR, the UK Age Appropriate Design Code and India's Digital Personal Data Protection Act.

10.4 Our role with personal data we handle for you. When we process personal data for you, you decide why and how it is used, and we process it only on your instructions to run the Service. This covers personal data we collect from your learners and reviewers through your links, and personal data about other people inside Your Content, such as names in documents or faces and voices in recordings. In data protection terms, you are the controller and we are your processor (or, under US state privacy laws, your service provider). Our Data Processing Addendum is included in these terms and covers that processing automatically, with nothing extra to sign. It sets out our duties, including confidentiality, security, help with requests from individuals, telling you about a personal data breach without undue delay, our sub-processors and how we tell you about changes to them, safeguards for international transfers, and deleting or returning the data when our agreement ends. If a learner or reviewer asks us about their data, we will refer them to you and help you respond.

10.5 Watermark. Lessons you share while your account is on the free plan may show the CourseSmith.ai watermark. The rules in section 5.2 apply to it.

10.6 Viewers. People who open your shared pages do not accept these terms themselves. You must make sure they use your links in line with the Acceptable Use Policy in section 9, and we may remove comments, names or answers that break it or the law.

11. Public API

11.1 Access. The public API is available on the Studio and Enterprise plans. You create API keys in the app. We show each key only once, and an account can hold a limited number of keys. If your account moves to a plan without the API, your keys stop working.

11.2 Keys. Keep your keys secret and out of public code. You are responsible for all activity under your keys. Revoke a key straight away if it may have leaked.

11.3 Usage. API actions use credits at the same rates as the app. Each key has rate limits, such as how many generations it can start per hour and per day. Our API documentation lists the current limits. Do not get around them by using several keys or accounts.

11.4 Webhooks. If you register webhook endpoints, we send job events to the addresses you give us, signed with a secret. You are responsible for securing your endpoints and for the data once we deliver it.

11.5 Your apps. If you build an app, agent or integration (such as an MCP server) on the API, you are responsible for it and for its users. Give your users your own terms and privacy notice, make sure their use follows these terms, and do not present your app as made or endorsed by CourseSmith.

11.6 Changes and logs. We may change the API. We will try to give reasonable notice before changes that break existing integrations. We log API requests, including IP addresses, for security, rate limiting and billing.

12. The Cutaway Chrome extension

12.1 What it does. Cutaway records what you do in your browser so that CourseSmith can turn it into step-by-step capture scenes. To work on any website, it asks Chrome for permission to read and capture pages on all sites. It records only while you are recording, or while the CourseSmith app has started a capture session.

12.2 What it captures. Screenshots of the page before and after each step, page addresses and titles, the labels of the buttons and fields you use, where you click, cursor movement, scrolling, and the fact that you are typing. It does not record the keys you type, except Enter, Escape and Tab. Before taking a screenshot, it masks password fields and fields that look like they hold card, bank, identity or similar details. Masking can miss fields, so review captures before you share them.

12.3 Processing. Captures are uploaded to your CourseSmith account. AI providers process the screenshots, video frames and audio to write narration and transcripts, as our Privacy Policy and the Cutaway privacy notice explain.

12.4 Your responsibility. Record only pages and information you are allowed to capture. Respect the terms of the sites you record and the privacy of anyone whose information appears on screen.

12.5 Licence. We give you a personal, revocable, non-transferable licence to install and use Cutaway with the Service. Saving captures to your account requires a paid plan. We may update the extension, and you can uninstall it at any time.

13. Beta and experimental features

We sometimes let accounts try features before they are finished. These carry a label such as beta, preview, experimental or early access, or are simply switched on for a limited group. Expect rough edges: such a feature may break, change or disappear without notice, and it may still cost credits. Treat it as a trial. The service commitments elsewhere in these terms cover finished features only, and section 17 applies to trial features in full. Even so, if a job in a trial feature fails, we return its credits as section 5.4 describes, and nothing in this section reduces the rights the law gives you as a consumer.

14. Third-party services

14.1 The Service connects to services run by others, such as Stripe, Google Sign-In, YouTube, GitHub, HeyGen, stock media libraries and AI providers. Their own terms and privacy policies apply to your use of them. We are not responsible for their content, availability or practices. If a third party changes or stops its service, we may have to change or remove a feature.

14.2 HeyGen. Where available, you can connect your own HeyGen account by adding your HeyGen API key. We store the key encrypted and use it only to sync your HeyGen avatars and to create the clips you ask for. HeyGen charges those clips to your HeyGen account, not to your CourseSmith credits, and HeyGen's terms apply to them. You can remove the key at any time, which also removes the synced avatars from CourseSmith.

14.3 Links. The Service and your outputs may link to websites run by others. We do not control those websites.

15. Copyright and other complaints

15.1 Copyright notices. If you think material on the Service infringes a copyright you own or manage, send a written notice to our designated copyright agent:

Name: Praveen Kumar, Copyright Agent, CourseSmith.AI, Inc.
Postal address: 1177 Chantry Place, Lake Mary, FL 32746, United States
Phone: +1 321-517-9608
Email: [email protected] (subject line "Copyright notice")

Our agent is registered with the US Copyright Office (DMCA Designated Agent Directory, registration DMCA-1085438).

Your notice must include:

your signature (physical or electronic), or the signature of someone authorised to act for the copyright owner;
a description of the copyrighted work, or a representative list where one notice covers several works;
the material you say infringes, with enough detail for us to find it, such as the review or lesson link, or the name of the video or file;
your name, postal address, phone number and email address;
a good-faith statement that neither the copyright owner, nor anyone acting for it, nor any law permits the use you object to; and
a statement, made under penalty of perjury, that everything in your notice is correct and that you own the copyright or may act for its owner.

15.2 What we do. When we receive a valid notice, we remove or disable access to the material, and we tell the user who provided it, including a copy of the notice.

15.3 Counter-notice. If your material was removed and you believe this was a mistake or a misidentification, you can send a counter-notice to our copyright agent. It must include:

your signature (physical or electronic);
a description of what was taken down and where it could be found before that;
a statement, made under penalty of perjury, that you honestly believe the material was taken down because of a mistake or because it was misidentified; and
your name, postal address and telephone number; a statement agreeing that any case about the removal may be heard by the US federal district court covering your address (or, if you live outside the United States, by any federal judicial district where we can be found); and a statement agreeing that the person who sent the original notice, or their agent, may serve you with legal papers (service of process) in that case.

We will send your counter-notice to the person who sent the original notice. Unless they tell us within 10 business days that they have started a court action, we may restore the material 10 to 14 business days after we receive your counter-notice.

15.4 Repeat infringers. When someone has posted infringing material more than once and the facts justify it, we terminate their account.

15.5 False claims. If you knowingly make a false statement in a notice or counter-notice, you may be liable for damages.

15.6 Reporting other illegal or harmful content. To report content that misuses your voice or likeness, invades your privacy, defames you, breaks the Acceptable Use Policy or is otherwise illegal, email [email protected]. Please include:

the exact web address (URL) of the content, such as the review or lesson link, and the time in the video if it helps, or other details that let us find it;
an explanation of why you believe the content is illegal or breaks these terms;
your name and email address; and
a statement that you believe in good faith that your report is accurate and complete.

You do not have to give your name or email address when you report child sexual abuse material. You can also report it directly to NCMEC through its CyberTipline, or to the police. When you give us an email address, we confirm that we received your report. We may hide the content while we check it, and we may ask the creator for their side. People at CourseSmith decide on reports. We then tell you what we decided and how you can challenge the decision. You can also complain to us at the same address about a decision we made on a report, or about how we handle reports in general.

15.7 Grievance Officer (India). Users in India can contact our Grievance Officer by email at [email protected] (subject line "Grievance Officer") about these terms, content on the Service or the handling of personal data. The same officer handles complaints under our Privacy Policy. Tell us what your complaint is about and where to find any content involved. We acknowledge a complaint within 24 hours and resolve it within 15 days, or within any shorter time Indian law sets for that kind of complaint.

15.8 Point of contact. [email protected] is also our single point of contact for users and for authorities under the EU Digital Services Act. You can write to us in English.

16. Suspension and termination

16.1 Leaving. You can stop using CourseSmith at any time. To cancel a paid plan, follow section 5.6. To close your account, email [email protected] from the address on your account. We will confirm with you before we close it, and section 16.5 explains how you can take your data with you.

16.2 When we may act. We may suspend or close your account, or limit parts of the Service for you, if:

you seriously or repeatedly break these terms, including the Acceptable Use Policy;
a payment fails, is reversed or is disputed;
the law or a valid order requires it; or
your use creates a risk to the Service, to other users or to anyone else.

16.3 Notice. We will normally give you notice, our reasons, and a chance to fix the problem first. We may act at once and without notice for serious violations (such as child sexual abuse material, deceptive deepfakes or fraud), for security threats, or where the law requires.

16.4 If we stop the Service. If we decide to shut the Service down completely, you will hear from us 30 days or more before it closes, so there is time to download your work, and we will refund you as section 5.7 describes.

16.5 Taking your data with you. You can download your finished videos at any time, and export quizzes, slide decks (PPTX) and LMS packages (SCORM) from the app. If you want other data, such as your scripts, storyboards, Studio timelines or the files you uploaded, email [email protected] and we will send you a copy in a common, machine-readable format where we can. When you ask us to close your account, we keep it open for downloads for up to 30 days after you confirm, unless you ask us to close it sooner. We then close it and, within 30 days of closing it, delete Your Content as our Privacy Policy describes. We do not charge you for exporting your data or for moving to another provider.

16.6 After closure. When your account is closed, your access ends and we revoke your review and lesson links. Until then, your links keep working, including while an account is suspended unless we have disabled them, so revoke any link you no longer want used. We delete Your Content as our Privacy Policy describes. Copies of finished videos in our rendering storage, and media addresses that people have already copied, may keep working until we delete those copies as our Privacy Policy explains. We keep some records for longer where the law requires or allows it, such as payment and credit history, usage records and information needed for a dispute. Copies in backups are deleted as the backups are replaced. Unused credits end with the account, except as section 5.7 provides. If we close your account ourselves, unless it was for a serious breach, we will give you a reasonable chance to download your videos where we can.

16.7 What continues. Sections that by their nature should continue after closure stay in force. These include sections 6.4 (for copies we keep), 7, 10.4 and the Data Processing Addendum (for any data we still hold), 15 and 17 to 22.

17. Disclaimers

17.1 Apart from promises these terms make in so many words, the Service and every output come to you "as is" and "as available". As far as the law permits, we give no other warranty of any kind, express or implied, including any implied warranty of title, non-infringement, merchantability or fitness for a particular purpose, and any warranty that the Service will be accurate or uninterrupted.

17.2 AI output in particular comes with no guarantee. It may be wrong, may leave things out, may resemble what other users receive, may not suit what you need, and may contain material that belongs to someone else. The Service may also fall short of some of your requirements.

17.3 If you are a consumer, the law gives you rights that these terms cannot remove, such as the right to services provided with reasonable care and skill and digital content that matches its description. Nothing in this section affects those rights.

18. Limitation of liability

18.1 Cap. As far as the law permits, if we are liable to you for anything connected with these terms or the Service, the total we pay for all claims combined will be no more than the larger of US$100 and what you paid us for the Service during the 12 months before the first event giving rise to liability.

18.2 Excluded losses. As far as the law permits, we are not responsible for lost profits, revenue, goodwill or data, or for indirect, special, incidental, consequential, punitive or exemplary damages, even where we knew such losses could happen.

18.3 Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any other liability that the law does not allow us to limit or exclude.

18.4 Consumers. If you are a consumer, sections 18.1 and 18.2 apply only as far as the law where you live allows. If you are a consumer in the EU or the UK, we are responsible for loss you suffer that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. We are not responsible for loss that was not foreseeable. If you live in New Jersey, sections 18.1 and 18.2 apply to you, except for any liability that New Jersey law does not allow to be limited.

19. Indemnity

19.1 You will defend and indemnify CourseSmith and its affiliates, officers, employees and agents against claims by third parties, and the resulting losses, damages, fines and reasonable legal costs, that arise from:

Your Content;
how you use the Service or your outputs;
your breach of these terms, including the Acceptable Use Policy;
your failure to get the consent needed for a voice, a likeness or learner data; or
your breach of any law or of anyone's rights.

19.2 We will tell you promptly about any such claim, let you control the defence, and cooperate with you at your cost. You may not settle a claim in a way that admits fault on our behalf or binds us without our written consent.

19.3 If you are a consumer, this section covers only claims caused by your own breach or wrongful conduct, and applies only as far as the law where you live allows. It applies to consumers in New Jersey on that basis.

20. Governing law and disputes

20.1 These terms, and any dispute about them or the Service, are governed by the laws of the State of Delaware and applicable United States federal law, without regard to conflict-of-laws rules. These terms exclude the UN Convention on Contracts for the International Sale of Goods (CISG).

20.2 The state courts located in Delaware, and the federal courts there where they have jurisdiction, have exclusive jurisdiction, except as section 20.3 provides.

20.3 If you are a consumer, you keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts there.

20.4 Before you start a formal dispute, please email [email protected]. We will try to resolve it with you within 30 days.

20.5 Either of us may ask a court for urgent orders to protect intellectual property or confidential information.

21. Changes to the Service and these terms

21.1 Changes to the Service. We change the Service often, adding, improving and retiring features. We do this for reasons such as improving the Service or adding features, fixing bugs or security problems, following the law, or because a provider we rely on changes or ends its service. If we remove or materially reduce a paid feature in a way that harms you more than slightly, we will tell you in advance, and you may cancel and receive a refund of the unused part of your prepaid billing period.

21.2 Changes to these terms. We may update these terms. For material changes, we email your account address at least 30 days before they take effect. Changes needed for legal reasons, or that only concern new features, may take effect sooner. The date at the top shows the current version. You can ask us for earlier versions.

21.3 Your choice. For material changes, we ask you to accept the new version when you next sign in. If you do not accept it, you can cancel your plan and close your account, and we will refund the unused part of any prepaid billing period. Other changes apply to your use of the Service from the date they take effect.

22. General

22.1 Export controls and sanctions. You confirm that you are not on a government sanctions or restricted-party list and that you are not based in a country or region under a comprehensive embargo. You will not use the Service in breach of export control or sanctions laws.

22.2 Assignment. You may not transfer these terms to anyone else without our written consent. We may transfer them to an affiliate or as part of a merger, acquisition, reorganisation or sale of assets. We will tell you if this happens, and it will not reduce your rights under these terms.

22.3 Entire agreement. These terms, together with the documents listed in section 1.3, are the whole agreement between you and us about the Service. They replace any earlier agreement about it.

22.4 Severability and waiver. If any part of these terms cannot be enforced, the rest stays in force. If we do not enforce a right, we have not given it up.

22.5 Events outside our control. We are not liable for delays or failures caused by events beyond our reasonable control. Examples include outages at cloud, AI or payment providers, internet failures, natural disasters, war, strikes and government action.

22.6 Notices. We send notices to your account email address or show them in the app. Send notices to us at [email protected]. Mark formal legal notices "Legal notice" in the subject line.

22.7 Relationship. Neither of us is the other's partner, employee or agent, and nobody other than you and us can enforce these terms.

22.8 Language. If we translate these terms, the English version applies.

22.9 Accessibility. We want everyone to be able to use CourseSmith. If part of the Service is hard to use because of a disability, tell us at [email protected] and we will try to help.

23. Contact

Company: CourseSmith.AI, Inc., a Delaware corporation, United States
Postal address: 1177 Chantry Place, Lake Mary, FL 32746, United States
Support and general questions: [email protected]
Privacy and data requests: [email protected]
Copyright agent: Praveen Kumar, CourseSmith.AI, Inc., 1177 Chantry Place, Lake Mary, FL 32746, United States; +1 321-517-9608; [email protected] (section 15.1)
Content reports: see section 15.6
Grievance Officer (India): [email protected]